About this role
Responsibilities: • Act as Subject Matter Expert (SME) to key stakeholders • Resolve production issues by providing accurate solutions and educating stakeholders • Influence the adoption of continuous improvement initiatives to enhance performance and efficiency. • Guide the launch of new systems and processes by creating documentation and providing training. • Work with Business Partnering, Project Managers, and Solution Architects to implement business-led changes. • Deliver analysis documentation that can be easily reused and contribute to overall quality improvement. • Contribute to the development and maintenance of the strategic technical roadmap for the domain. • Balance operational delivery and risk commitments by identifying emerging, underlying, and accumulating risks across processes and controls. Understand their impact on service recipients and stakeholders, clearly communicate the risk landscape to leaders Requirements: • 5-10 years of relevant work experience (preferably in Insurance) • Prior Project management experience, business analysis and improvement experience. • Knowledge in Software Development Lifecycle, Agile Methodology, and General Insurance • Claims experience in Insurance will be considered an added advantage. Qualified candidates are invited to submit their applications in (MSWord) format to to Shaun Quek Yew Meng R1660732 shaunquek@recruitexpress.com.sg Recruit Express Pte Ltd EA Licence No: 99C4599 Only shortlisted applicants will be notified.
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