1 Year Contract Customer Service Officer (Counter) #NJN

1 Year Contract Paya Lebar Mon - Fri, 9am - 6pm Up to $3800 Jobs Responsibilities • Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time • Ensure unresolved issues over the counter are promptly followed up within stipulated time • Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners • Manage customer feedbacks/complaints with a good closure within the operational turnaround time • Undertake projects or other responsibilities as assigned Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.