RECRUIT EXPRESS PTE LTD is hiring for a 1 Year Contract Customer Service Officer (Up to $4,000) #BTS internship — a 12-month, on-site Customer Success role based in ORCHARD ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Handle calls, call centre, Administrative Work, Answer calls, and Customer Service are a strong fit.
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About this role
Responsibilities • Attend to enquiries and requests from phone calls and live chats • Resolve relevant stakeholders' complaints and problems at first touch point • Update details in the Customer Relationship Management (CRM) system • Assess appeals and put up recommendation to the relevant business units • Assist with other ad-hoc duties assigned Requirements • Experience in the Insurance industry • Proficient in MS Office Interested applicants please email your resume to meganng@recruitexpress.com.sg Megan Ng Su Ting (CEI No.: R23115059) Recruit Express Pte Ltd EA Licence No: 99C4599 *** We regret that only shortlisted candidates will be contacted.
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