About this role
Job scope: • Serve as the primary coordination between Customer Service with Business Units and internal Supply Chain functions. Handle BU and Sales inquiries, ensuring clear, accurate responses and effective follow-up to CS and SC. • Translate BU requirements into actionable Customer Service and supply chain steps with clarity and ownership. Coordinate with Customer Service and Warehouse on residue, stock issues, and product availability. • Strengthen BU confidence by ensuring prompt communication, accurate information flow to respective CS and SC for operational consistency. Take ownership of communication loops until all actions are fully closed. • Support documentation for Halal, Kosher, NSF, and other regulatory certifications. • Ensure product label compliance through SDS-to-label verification, phase-in/phase-out updates, and regulatory alignment. • Partner with QA, Manufacturing, Marketing, Regulatory, and Procurement to maintain full compliance and audit readiness. • Manage and verify Repacking TECO PO documentation. • Conduct TECO status accuracy checks and ensure timely, correct closure of process orders. • Coordinate closely with Planning and Warehouse to safeguard repacking accuracy, batch integrity, and expiry compliance. • Main coordinator to support Portafeed activities, downstream, and regulatory-related BU requests. • Consolidate and report key supply chain KPIs, ensuring data accuracy and timely submission. • Track and monitor metrics related to repacking, TECO accuracy, regulatory compliance, BU requests, and cycle-time improvements. • Highlight trends, gaps, and exceptions to support decision-making and continuous improvement. • Support initiatives improvingrepacking workflow, label accuracy, TECO governance, and documentation control. • Identify process or systemgaps and collaborate with technical teams on enhancements by chance. • Help standardise supply chain documentation and compliance workflows across teams. Requirements: • Bachelor’s degree with specialized in Supply Chain Management with 4–5 years of experience in Supply Chain operations. • Strong experience partnering with Sales teams to manage critical, urgent, and complex orders. • Prior experience in manufacturing Supply Chain is preferred • Prior role in SC Executive/Specialist, SC Operation are more relevant. All Interested candidates are invited to email your resume in MS Word format to: nerissa.goh@recruitexpress.com.sg Please include your full working experience, education background, notice period, expected salary. Nerissa Goh Jia Ying (R21103899) Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599 Recruiter's ref code: #HGN We regret to inform that only suitable candidates will be shortlisted for an interview.
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