3 months Customer Service Officer $2K (EAA)

Job Responsibilities: • Attend to enquiries and requests from phone calls in a professional and prompt manner. • Update complete and accurate information on customer interaction. • Ensure effective and timely follow-up as promised to customers. • Alert management of issues and concerns that require escalation for complete resolution. • Work closely with stakeholders on the service request requirements. • Deliver service requests within stipulated service standards. • Work collaboratively as a team to clear all queues in the system promptly. Job Requirements: • A level/Diploma in any discipline. • Good communication skills. • Able to work independently with minimal supervision. Aaron Teo Yiau Bing CEI Reg. No. R1103712 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.