6 Months Business Analyst (Bank - JIRA) #NJN

Raffles Place 9am to 6pm (Mondays to Fridays) Responsibilities User Requirements Gathering: • Collaborate with users across 10 international locations to gather, analyse, and standardize user requirements for the enhancements needed core banking system. • Ensure consistency and alignment of requirements with global banking standards and local regulatory needs. Business Impact Analysis (BIA): • Document current (as-is) business processes to identify inefficiencies and improvement opportunities. • Develop future (to-be) processes that align with the new core banking system, with a focus on long-term benefits to bank operations and core banking functionalities. Functional Specification Document (FSD) Review: • Review and provide detailed feedback on FSDs to ensure they accurately reflect standardized user requirements and business objectives. Test Coordination and JIRA Management: • Coordinate testing activities including the development and execution of test scripts based on user requirements and FSD. • Manage JIRA tickets related to test cases, defects, and enhancements—track statuses such as blocked, in progress, and resolved until closure. • Facilitate defect triage meetings, prioritizing issues and coordinating with IT and business teams for timely resolution. • Monitor and report on testing progress and defect resolution status through JIRA dashboards and reports. Change Request Assistance: • Assist in raising and documenting change requests, ensuring alignment with business goals and impact assessments. • Collaborate with stakeholders to evaluate change requests and support approval workflows. Post-Production Rollout Support: • Support planning and execution of post-production activities, including issue resolution and user support. Stakeholder Liaison: • Act as a bridge between business users and IT counterparts to ensure efficient delivery and resolution of production issues. • Provide insights and recommendations to IT teams based on business impact and long-term process improvements. Requirements • Bachelor’s Degree in Information Technology, Business Analysis, or a related field. • Minimum 3-5 years of experience as a Business Analyst or similar role, preferably in banking or financial services. • Proven experience in requirements gathering, process standardization across multiple regions, UAT coordination, and system implementation. • Hands-on experience managing JIRA tickets, test case management, and defect triage. Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.