About this role
Job Responsibilities: • Gather and analyse user requirements across multiple regions and ensure alignment with business needs • Document current processes and propose improved workflows to support system enhancements • Review functional specifications to ensure accuracy and completeness • Coordinate testing activities including test case creation and execution • Manage and track issues, defects, and enhancements using JIRA • Assist in post-implementation support and issue resolution • Act as a liaison between business users • Provide insights and recommendations for process and system improvements • Perform other duties as assigned Requirements: • Degree in Information Technology, Business Analysis, or related field • 3–5 years of experience as a Business Analyst, preferably in banking or financial services • Experience in requirements gathering, process improvement, and system implementation • Hands-on experience with JIRA for test case and defect management • Familiarity with UAT coordination and testing processes • Good understanding of banking systems and operations • Able to work in a fast-paced and collaborative environment Interested candidates are invited to email your resume to: jen.ooi@recruitexpress.com.sg Jenalyn Ooi Huai Sian (R1765551) Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
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