Admin Assistant (6 months contract)

Working Hours: Monday - Friday, 9am - 6pm About The Opportunity We are currently seeking Administrative Assistant to join our managed Healthcare team to assist in our provider relations team Data & Documentation Management - Provider Directory Maintenance: Update the internal database when clinics change their operating hours, contact details, or add new doctors - Contract Loading: Digitizing and filing signed contracts and fee schedules into the TPA system - Credentialing Support: Collecting and tracking the expiration dates of doctors' medical licenses and professional indemnity insurance to ensure the network remains compliant. Provider Support & Liaison - First-Line Inquiry Handling: Acting as the "help desk" for clinics. You will answer phone calls and emails regarding portal login issues, basic claims status, or how to submit a letter of guarantee (LOG). - Onboarding Coordination: Sending out "Welcome Packs" to new clinics and scheduling training sessions between the clinic staff and your department managers. - Circulars & Mass Mailing: Preparing and sending out network-wide updates regarding new policy changes or corporate client additions. Requirements • Meticulous • Good interpersonal skills • Proficiency in Microsoft Excel (vlookup and basic pivot tables are often required for managing large lists of doctors). We regret to inform that only shortlisted applicants will be notified for a virtual interview. To learn more about our Organisation, please visit https://alliancehealthcare.com.sg.