About this role
• This position plays a crucial role in managing the admissions process, ensuring accuracy and efficiency in handling both student and parent records, and providing exceptional customer service to prospective students and their families. • Maintains documentation, practices and procedures to ensure the school abides by all relevant legal and regulatory rules applicable to it (including CPE rules and regulations); • Ensure that all administrative, legal, data - input tasks related to admissions are thoroughly completed Document, Student Contract and Record Management • Ensure completeness and accuracy of admission documents for both students and adults. • Monitor the Admission records to ensure data integrity and confidentiality. Collaboration with Stakeholders • Work closely with various stakeholders, including Admission, Academic, Customer Engagement, Compliance, IT, and other relevant stakeholders to maintain the integrity of the Student and Parent Records Reporting • Implement a quality assurance framework for admissions processes management. • Conduct regular internal audits and report findings, recommending corrective actions. • Maintain data accuracy for regular reporting Adherence to Policies and Regulations • Stay informed about changes in admissions policies, regulations, and industry best practices. • Ensure compliance with all relevant laws and regulations governing admissions processes. • Propose review of policies and procedures to align with the best practice and smooth workflow Student Pass and MOE Applications: • Set up and manage processes for Student Pass and MOE Waiver applications. Monitor and ensure all Student Pass information is up-to-date. Liaise with families, follow up on necessary details, and ensure timely processing. Administer all communication and requirements for Student Pass and MOE Waiver Regulatory Compliance Reporting: • Generate reports and provide documentation for audits and regulatory inspections, ensuring transparency and accountability. Customer Relationships Management -System Administration • Support Report Creation • Serve as the key liaison and responsible for Change Requests • Responsible for efficient usage and training for stakeholders Continuous Improvement • Continuously evaluate and improve processes to enhance efficiency. • Implement best practices in admissions and record management. Requirements • Minimum Diploma or Degree in any discipline • Preferably with 2-3 years of relevant experiences Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599
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