Administrative & Front Desk Executive

Company Overview CITY BALLET ACADEMY PTE. LTD. Job Summary We are seeking a Administrative & Front Desk Executive / Assistant to manage front desk reception, provide customer service, and support administrative tasks for daily operations, classes, programs, and events in a fast-paced environment. Responsibilities • Greet and assist walk-in customers and respond promptly to telephone enquiries to provide accurate information about classes, programs, and events • Register and enrol students efficiently, ensuring accurate collection and processing of fees and payments • Prepare and maintain class attendance lists and record student attendance accurately • Maintain up-to-date student records, databases, and documentation with attention to detail • Manage sales transactions for dancewear and accessories at the front counter • Support scheduling, coordination, and logistics for classes, workshops, events, competitions, and performances to ensure smooth operations • Coordinate administrative tasks related to events and special programs, including onboarding and managing ad-hoc staff, volunteers, and interns as needed • Maintain cleanliness and organisation of the reception area and studio front to create a welcoming environment • Collaborate with internal teams to facilitate daily operational needs and resolve issues promptly • Perform other administrative duties as assigned to support the academy’s functions Preferred competencies and qualifications • Prior experience in reception, administration, or customer service to contribute to effective front desk operations • Interest or experience in the arts or education sector to enhance engagement with the academy’s community • Proficient in Microsoft Word and Excel • Meticulous, responsible and able to work independently • Organised, proactive and able to multitask • Good personal presentation and telephone etiquette • Strong customer service and communication skills Other Information Salary: • Part-Time: $13 – $15 per hour • Full-Time: $2,200 – $4,000 per month • Additional Weekend Allowance for Full-Timers: $50 per day CPF contributions and staff benefits provided opportunities to be involved in arts events, workshops, and performances. Working Schedule (Important) - The following work hours are mandatory: Part-Time position • Saturday & Sunday: 9:00am – 6:00pm • Friday: 1:30pm – 9:30pm Full-Time position • Saturday & Sunday: 9:00am - 6:00pm • Wednesday - Friday: 1:30pm – 9:30pm Please apply only if you are able to commit to the above schedule.