About this role
• Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections. • Cross-check different system. • Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types. • Optimize workflows based on high volume claims and achieve it within same day turnaround time. • Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any) • Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives. • Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices. Requirements • Minimum Diploma or Degree in Business Administration • Preferably with 1-2 years of relevant experiences • Proficient in MS Office Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599
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