ASSISTANT VICE PRESIDENT (OPERATIONS & SERVICES)

JobDescription & Requirements Roles: • Preparation of Welcome Kits of CASA accounts for all Branches • Responsible for the handling of deposit account for both retail as well as corporate customers. • Maintenance/Management of stock of inventory of - Welcome kits, Cahiers orders, Draft forms, Cheque books, Image return documents, 2FA Devices - This includes assessing the requirement of the branch, co-ordination with the vendor and timely delivery to the branches as & when required. • Monthly exercise of timely replacement of ATM cards which are due to expire. • To process the notices received from IPTO coordination with the compliance Dept • Act as Nodal officer for SDIC for new products and also submit the data required by them on deposit. • Responsibility to ensure the correctness of data in Finacle. (With regard to deposit accounts). • Responsible for ensuring smooth operations of clearing, GIRO, inward and outward remittance transactions • Organizing the CSM meeting monthly, complaint monitoring committee, Financial Advisory Complaint committee meeting quarterly and preparing the minutes. • Submission of various reports and surveys, lodging of service desk requests related to ATMs/ POs. • Authorizing swift messages and releasing messages caught in ACE-OFAC software whenever needed. • Co-ordination with Compliance Dept, Audit Dept and external auditors for review of the deposit accounts • Coordination with External auditors for providing data on behalf of branches. • Coordination with outsourcing partners/ vendors • Dealing of notice received from statutory Bodies and other law firms • Processing of outward Giro Application • Maintenance of account opening forms • Credit of Inward remittance to Retail customers • Payment to INB biller through vendor platform • Renewal of policies and Review of outsourcing agreements. • Supervision of Retail asset team and verification of reports as 2nd Checker • Responsible for ensuring of FAST operations. • UAT testing for New developments. Requirements: • Degree or equivalent, preference will be given to those having certification courses related to Banking. • Minimum continuous Banking experience of seven years, preference will be given to those having working experience in a bank in Branch Operations. • Strong understanding of financial compliance. • Excellent customer focused mind-set. • Dynamic personality to work with the team and provide guidance to others. • Good management skills and analytical mindset one who can effectively analyse a situation and make decisions to address issues/problem. • Excellent communication and interpersonal skills with ability to interact with all levels of staff and management. • Sound knowledge of Microsoft applications: Excel/Word/PowerPoint