About this role
Collaborate with users across multiple international locations to gather, analyse, and standardise business requirements for core banking system enhancements Ensure requirements are aligned with global banking standards and local regulatory needs Conduct business impact analysis by documenting as-is processes and identifying improvement opportunities Design to-be processes aligned with new system capabilities and operational efficiency goals Review functional specification documents (FSD) and provide feedback to ensure alignment with business requirements Coordinate and support testing activities, including development and execution of test cases based on requirements and FSDs Manage and track test cases, defects, and enhancement requests using JIRA Monitor issue status (e.g. in progress, blocked, resolved) and ensure timely closure Facilitate defect triage discussions with IT and business stakeholders Monitor and report testing progress and defect resolution through dashboards and reports Assist in preparing, documenting, and processing change requests, including impact assessment and approvals Support post-production rollout activities, including issue resolution and user support Act as a liaison between business users and IT teams to ensure effective communication and timely issue resolution Provide insights and recommendations to improve processes and system performance Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted
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