About this role
Billing & AR Executive / Jurong / Contract Summary Support service operations through timely invoicing, AR follow-ups, and administrative coordination, ensuring compliance with internal processes and accurate financial records. Responsibilities · Prepare and issue accurate invoices for service contracts, projects, and ad-hoc jobs · Ensure completed Work Orders (WO) in ServiceMax are invoiced promptly · Manage monthly and milestone billing cycles · Review supporting documents (PO, DO, labour records) prior to invoicing · Monitor and clear outstanding/backlog invoices · Track receivables and follow up on overdue invoices · Resolve invoice discrepancies, rejections, and credit blocks with customers and finance · Handle recurring monthly invoicing for service contracts and maintenance work · Verify PO availability and contract values before billing · Support creation and update of Work Orders in ServiceMax and ensure billing readiness · Coordinate with Sales, Engineers, and Finance teams on invoicing matters · Handle customer inquiries related to invoices and billing · Maintain proper documentation for invoices, contracts, and supporting records · Support audit and internal reporting requirements · Ensure compliance with internal processes and ServiceMax workflows Scope of Role AR / Monthly /Invoice / CS / Admin / Internal Process / ServiceMax Requirements · Minimum 3 years of experience in administration, invoicing, AR, or planning roles · Experience in coordination, scheduling, or planning activities (any discipline) · Familiarity with SAP and ServiceMax a plus · Attention to detail and accuracy · Good communication and coordination skills Success Metrics · Timely invoice issuance (monthly and project-based) · Reduction of invoice backlog · Improved AR collection and aging · Accurate and audit-ready documentation
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