Billing & AR Executive / Jurong / Contract

Billing & AR Executive / Jurong / Contract Summary Support service operations through timely invoicing, AR follow-ups, and administrative coordination, ensuring compliance with internal processes and accurate financial records. Responsibilities ·      Prepare and issue accurate invoices for service contracts, projects, and ad-hoc jobs ·      Ensure completed Work Orders (WO) in ServiceMax are invoiced promptly ·      Manage monthly and milestone billing cycles ·      Review supporting documents (PO, DO, labour records) prior to invoicing ·      Monitor and clear outstanding/backlog invoices ·      Track receivables and follow up on overdue invoices ·      Resolve invoice discrepancies, rejections, and credit blocks with customers and finance ·      Handle recurring monthly invoicing for service contracts and maintenance work ·      Verify PO availability and contract values before billing ·      Support creation and update of Work Orders in ServiceMax and ensure billing readiness ·      Coordinate with Sales, Engineers, and Finance teams on invoicing matters ·      Handle customer inquiries related to invoices and billing ·      Maintain proper documentation for invoices, contracts, and supporting records ·      Support audit and internal reporting requirements ·      Ensure compliance with internal processes and ServiceMax workflows Scope of Role AR / Monthly /Invoice / CS / Admin / Internal Process / ServiceMax Requirements ·      Minimum 3 years of experience in administration, invoicing, AR, or planning roles ·      Experience in coordination, scheduling, or planning activities (any discipline) ·      Familiarity with SAP and ServiceMax a plus ·      Attention to detail and accuracy ·      Good communication and coordination skills Success Metrics ·      Timely invoice issuance (monthly and project-based) ·      Reduction of invoice backlog ·      Improved AR collection and aging ·      Accurate and audit-ready documentation