Billing Manager (Central Hospital) #HRY

Key Responsibilities • Lead the full bill adjustment process: review, validate documents and correct bill discrepancies in the system, and ensure accuracy and timelines • Manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards • Handle escalated cases and ensure prompt effective resolution • Identify process gaps, improve, and streamline processes to enhance patients’ satisfaction and experience • Collaborate with internal departments / teams to ensure compliance to billing policies, governance requirements, and service-level agreements Interested applicants, please email your updated CV to rachel.lim@recruitexpress.com.sg or WA 97527630 for more information. We regret to inform that only shortlisted candidates will be contacted. EA Personnel No: R23116144 EA Personnel Name: Lim Ruo Yi, Rachel Company EA license No.: Recruit Express Pte Ltd (99C4599)