About this role
Location: Punggol Key Responsibilities • Gather, analyse, and document business requirements, user stories, functional specifications, and acceptance criteria. • Collaborate with Product Managers, users, and stakeholders to identify business needs and support product roadmap planning. • Manage product reporting, dashboards, metrics tracking, and ad-hoc data requests. • Support user onboarding, feedback collection, operational support, and service adoption initiatives. • Analyse change requests, assess business impact, and recommend enhancements to improve products and services. • Coordinate with cross-functional teams to ensure smooth product delivery, deployment, and ongoing operations. • Support product launches, stakeholder engagements, communications, and user outreach activities. Requirements • Diploma or Degree in Business, Information Technology, Computer Science, Engineering, or a related discipline. • Minimum 4 years of experience in Business Analysis, Product Support, or IT project delivery. • Experience gathering business requirements and participating in software or product development projects using Agile methodologies. • Strong analytical, problem-solving, and stakeholder management skills. • Excellent communication skills with the ability to engage users and translate business needs into actionable requirements. • Candidates with prior experience supporting AI, GenAI, Machine Learning, or AI-driven product initiatives will be strongly preferred. • Self-motivated, proactive, and able to manage multiple stakeholders in a fast-paced environment. By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities. • Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Elaine Wong (Zoe) l Outsourcing Team ScienTec Consulting Pte Ltd - 11C5781
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