About this role
Job Descriptions Create a business requirement document that summarizes business requirements in detail by; o Understanding and analyzing current business opportunities, business processes, procedures, customer requirements, operational and system restrictions, regulations with other working group members in the region o Gathering and conducting data analysis to ensure our business requirements are accurate based on the data o Sharing and confirming whether our business requirements are feasible and adequate from other working group perspective (Business/sales, Product, Systems, Operations, compliance/regulatory requirements, Financial Crime, Treasury etc.) o Creating supporting documents and key deliverables accurately and professionally, but user-friendlily to obtain sign-offs from senior stakeholders and working group members on time • Present business documents to wide audience (e.g. Systems, Operations, Compliance, Financial Crime, Business etc.) to provide comprehensive understanding to them on our requirements • Participate in Fit & Gap analysis sessions and review deliverables from System working group (e.g. technical documents) to ensure our requirements are well understood by Systems. • Establish operational procedure/product guides in collaboration with Operations, Systems, Financial Crime, Treasury team and TB teams. • Manage several risk assessment procedure such as new product risk assessment, financial crime risk assessment, IT risk assessment and so on. • Make a Product working group project plan and lead/manage regular Product working group discussions. • Monitor and manage project tasks/progress for Product working group members and other stakeholders for on-time project implementation. • Manage project issues for Product working group with Partner Banks including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any. • Make the necessary reporting to PMO for project updates. • Plan User Acceptance Test phase o Create UAT test plan and test cases o Conduct UAT test cases to validate the result • Prepare and provide user training / knowledge transfers to stakeholders (TB team, operations, sales etc.) • Be a Liaison for all Product WG members (for any enquiries, consultations, requests, escalations etc.) • Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group. • Identify and manage project risks and issues, providing recommendations for mitigation. • Make a promotion and implementation strategy with internal stakeholders such as sales, client service team and implementation team. Job Requirements • In depth knowledge of Transaction Banking products (at least 5 years of Cash Management, Payments and Collection Product development experiences). • Excellent analytical, mathematical, and creative problem-solving skills • Communication and interpersonal skills with the ability to communicate with people with different culture, background and language (English level). • Excellent listening, interpersonal, written, and oral communication skills • Team player that values working in a multicultural environment. • Logical and efficient, with keen attention to detail • Highly self-motivated and directed • Ability to effectively prioritize and execute tasks while under pressure • Highly responsible to fulfil tasks by self-managing tasks and address issues with the support of senior colleagues when the need arises. • Open minded to technical matters / discussions / documents. • Experience working in a team-oriented, collaborative environment • Good proficiency in MS Office applications (Word, Excel, and PowerPoint). Thanks, Saghana Sithara BusinessManager, Recruitment| Quess Selection & Services, Singapore EA LicenseNumber: 23C2060 Registration ID is R1550224 Disclaimer: The company is committed to ensuring theprivacy and security of your information. By submitting this form, you consentto the collection, processing, and retention of the information you provide.The data collected (which may include your contact details, educationalbackground, work experience and skills) will be used solely for the purpose ofevaluating your qualifications for the position you're applying for. Your datawill be stored securely and retained for the duration necessary to fulfil ourhiring process. If you are not selected for the position, your data will bekept on file for a limited period in case future opportunities arise. You havethe right to access, correct, or delete your data at any time by contacting usat Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg) “This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers andemployers seeking employment and employability solutions. e2i serves as abridge between workers and employers, connecting with workers to offer jobsecurity through job-matching, career guidance and skills upgrading services,and partnering employers to address their manpower needs through recruitment,training, and job redesign solutions. e2i is a tripartite initiative of theNational Trades Union Congress set up to support nation-wide manpower andskills upgrading initiatives. By applying for this role, you consentto Quesscorp Singapore’s PDPA and e2i’s PDPA.”
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