Business Analyst (IT Systems & Digital Solutions) #HDC

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact. Key Responsibilities • Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities. • Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials. • Support system configuration and administration activities, including access management, onboarding processes, and workflow setup. • Develop, maintain, and optimise system reports and dashboards to support operational and business needs. • Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery. • Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency. • Support change management activities and user adoption of new systems and processes. • Assist in the implementation and enhancement of government and enterprise technology platforms. Requirements • Diploma or Degree in Information Technology, Business Information Systems, or a related discipline. • Relevant experience in business analysis, systems support, IT operations, or digital transformation projects. • Strong analytical, problem-solving, and stakeholder management skills. • Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous. • Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus. • Able to work effectively with both technical and non-technical stakeholders. Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599