About this role
Looking for a stable role with regular hours and room to grow? Join our dental practice as a Business Associate Trainee. This is a largely administrative role — you will manage appointments, billing, insurance claims, and clinic records. No healthcare background needed; if you have good organisational skills and enjoy helping people, we will train you. Genuine 5-day work week, no night shifts. What You Will Do • Manage the clinic’s appointment schedule, including booking, confirming, and rescheduling • Process patient payments and handle cash and card transactions accurately • Submit and track dental insurance claims via CHAS, Medisave, and insurance portals • Maintain organised clinic records, reports, and filing systems • Manage office supplies, dental products, and stationery inventory • Provide front desk support: welcome patients, answer calls, and respond to enquiries What You Need • Diploma or degree in any discipline (business administration, management, or related fields are a plus) • Good communication and organisational skills • Basic computer literacy — comfortable with office software and digital systems • Able to work at least one weekend day on a rotating roster • No healthcare experience required — full training provided from day one Why Join Us • Genuine 5-day work week — most dental clinics require 5.5 days or night shifts. We offer neither. • Closed on all public holidays • Structured training provided • Annual leave + additional Reward Leave • Medical and dental benefits • Performance incentives • Clear career progression path: Trainee → Associate → Senior Associate → Coordinator
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