Business Operations Executive (8 months contract) #TNKC

PURPOSE OF THE ROLEThis role consists of: • Policy Issuance – Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking. • Client Level Changes e.g. change in personal particulars, contact details, returned mails. ROLE ATTRIBUTES• Manage daily operations for Individual Life and Health Insurance Services • Responsible for compliance with applicable laws, regulations and notices (including personal regulatory accountabilities in relation to fitness and propriety), and relevant Business Standards. • Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role. Responsible for internal controls for financial and business protection pertaining to Individual Life and Health Insurance Services operations. KEY RESPONSIBILITIES• The role assists the Manager in the Individual Life and Health Insurance Service operations on all transactional processing functions to meet operational SLA and productivity targets. • Deliver one-stop consistent and delightful customer experiences for transactions in accordance with the company’s service standards and quality objectives. Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information. • The team is a highly mission critical function for the processing and issuance of all new applications from multiple Distribution Channels for all currently selling individual Life and Health policies. Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted