ADECCO PERSONNEL PTE LTD is hiring for a Call Centre Agent (1 Year | Bank | East/West) internship — a 0-month, on-site Finance Accounting role based in SCOTTS ROAD, Singapore. It offers an allowance of SGD 2,500-3,500/mo. It is open to university students, typically in Year 2–4. Applicants with experience in provide procedures, Bank policy, requests for data, Loans, and Outbound Calling are a strong fit.
At SGD 2,500/month, this pays below the typical SGD 3,000/month for Finance Accounting internships in Singapore.
About this role
Job Summary This role handles customer calls on banking products and services, providing accurate information, resolving enquiries, and assisting with basic account-related requests. It also involves identifying customer needs and escalating more complex issues to relevant teams. Responsibilities • Handle inbound (and sometimes outbound) customer calls related to banking products and services (e.g. accounts, cards, loans) • Address customer enquiries, requests, and complaints in a professional and timely manner • Provide accurate information on bank policies, procedures, and transactions • Assist with basic banking requests (e.g. card activation, account updates, dispute reporting) • Identify customer needs and escalate complex issues to relevant departments when required Requirements • Prior experience in customer service/call centre Other Inormation • Jurong East/Changi Business Park • 5 days (1pm - 10pm, 2pm - 11pm, 3pm - 12am) • $2,500 - $3,500 + $1,000 shift allowance Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918
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