About this role
About Tim Hortons: At Tim Hortons, we believe in delivering exceptional guest experiences. Our teams are built on a foundation of friendliness, teamwork, and pride in serving our communities. As a Trainee Barista, you’ll be the face of Tim Hortons, helping to create moments of warmth and connection over every cup. Job Summary: As a Trainee Barista, you will learn how to prepare and serve Tim Hortons beverages and food items while providing excellent customer service. This is an entry-level position with full training provided — a great opportunity for individuals who are passionate about customer service and eager to grow in a fast-paced environment. Key Responsibilities: • Greet guests with a friendly and welcoming attitude • Learn to prepare coffee, espresso, tea, and other beverages to Tim Hortons’ standards • Assist in preparing food items such as sandwiches, donuts, and baked goods • Operate equipment such as espresso machines, ovens, and POS systems • Maintain cleanliness and organization of the store, including workstations and dining areas • Follow food safety and hygiene protocols • Work collaboratively with the team to ensure smooth shift operations • Handle customer inquiries, feedback, and transactions professionally Qualifications & Skills • No prior experience required — full training provided • A passion for customer service and a positive attitude • Willingness to learn and grow within the role • Strong communication and interpersonal skills • Ability to multitask in a fast-paced environment • Reliable and punctual with a strong work ethic • Must be able to stand for extended periods and lift up to 25 lbs What We Offer • Comprehensive on-the-job training • Opportunities for career advancement • Employee discounts on food and beverages • A fun, team-oriented work environment
Required
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