Case Officer, Aftercare (Reintegration)

The Development & Reintegration Programme (DRP), is a collaboration between AMP and the Singapore Prison Service (SPS) that adopts a structured and holistic approach in the provision of a reintegration programme for Muslim offenders from incarceration to post-release. It aims to provide additional support to Malay/Muslim inmates in the Drug Rehabilitation Centres, and their families through an individualised intervention plan, in-care and aftercare engagements, and financial and socio-educational assistance. Job Description: 1) Case Management • Conduct interview and assessment of assigned clients during the intake session. • Draw up clients’ intake form within one week of intake via communication with next-of-kin. These plans are to be reviewed during the pre-release engagement. • Maintain clients’ case files and ensure that all correspondences are documented. • Ensure that clients’ particulars and related information are updated periodically and maintained on the DRP shared folder database. • Keep abreast of national help agencies schemes and ensure that clients leverage on the schemes. • Evaluate the effectiveness of services rendered to clients and family through monthly engagement sessions. • To prepare and submit relevant monthly client reports to relevant stakeholders as per contractual requirements. 2) After-Care Activities • Conduct monthly client counselling sessions via face-to-face or video call conference. • Explore opportunities for continuous engagement to equip clients with a network of support after their release. 3) General Operations and Administration • Support the Casework Associate in ensuring that client information are updated periodically and maintained on the shared folder database. • Support all fund-raising and media campaigns involving DRP via the preparation of clients’ media profiles. • Support all initiatives to enhance AMP’s image in relation to DRP programme and services. Job Requirements: • Candidate must possess a recognized Degree in Psychology / Social Work or its equivalent. • Preferably with at least 1 year of relevant working experience. • Able to engage and communicate effectively with incarcerated individuals and their families. • Willingness to occasionally work on weekends and weekday evenings. • Possesses social perceptiveness and empathy. • Able to assess situations promptly and efficiently.