Client Service Executive (Bank I West I Up to 4.5k)

The Opportunity • Opportunity to work for one of the leading financial service providers and top banks • Great exposure to learn about banking products and services domain • West Location The Job • Act as the main contact point for clients on all custody-related operational matters • Ensure high service quality and consistent client experience • Work closely with Operations to meet all Service Level Agreements (SLAs) • Understand client requirements and ensure compliance with service standard • Maintain regular communication with clients to gather service feedback • Represent the client’s perspective internally and drive issue resolution • Handle client queries promptly with accurate responses • Monitor global/regional market and regulatory changes and prepare news updates • Send timely client communications such as bulletins, questionnaires, and operational notice • Escalate issues to relevant Unit Heads when required The Talent • Comfortable liaising with clients over the phone • Strong attention to detail and meticulous • Strong communication skills with a proactive, client‑focused mindset • Positive learning attitude Next Steps • Send your resume to yueshan.wu@adecco.com • Email Topic: Client Service Wu Yue Shan EA License No: 91C2918 Personnel Registration Number: R25138923