Clinical Assistant (Part-Time)

Novahealth TCM Clinic is looking for a friendly and responsible Part-Time Clinical Assistant to support our clinic operations and provide excellent service to patients. Responsibilities: • Greet and attend to patients at the reception counter • Handle appointment scheduling and patient enquiries (phone, WhatsApp, walk-ins) • Register patients and maintain accurate records • Process billing, payments, and issue receipts • Introduce and recommend suitable clinic services or packages when appropriate • Assist physicians and support daily clinic operations Requirements: • Minimum GCE O-Level or equivalent • Customer service or front desk experience preferred • Friendly, well-spoken, and service-oriented • Basic computer skills • Able to work flexible shifts, including weekends • Bilingual in English and Mandarin (to communicate with Mandarin-speaking patients)