Contract Clinical Trial Project Coordinator (West) #HAC

Summary : • Support Project Management teams in management and successful delivery of assigned projects. • Act as an advocate for the company and the client. • Manage client communication via email and as needed, other channels (e.g., teleconferences). • Promote continuous improvement in all aspects of the role. • Demonstrate professionalism and customer service excellence when working with internal and external clients. • Exercise independent judgment and analytical skills to fulfil the responsibilities of this position. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES • Under direction from PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion • Attend and produce minutes and actions for internal client meetings/teleconferences/client visits and Audits to support PM team and understand full scope requirements to generate all required project documentation • Receive, monitor and manage client supplied label text/Randomizations, drug, components and materials and ensure delivery to internal functions as required • Generate required documentation and liaise with depot group for 3rd party depot set up • Manage inventory reporting and monitor and track client inventory in line with project requirements • Set up clients on fusion suite as required, provide ongoing support for client use and password management • Collect KPI data and supply to PM team • Supply relevant information and produce project forecasts to PM team to support S&OP and client management • Set up returns phase of projects, generate manage and monitor IDR’s and destruction process ensuring invoicing completed • Collect KPI data and supply to PM team • Assist with departmental training and completion of training documentation • Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment • When acting as part of a PM team, provide information to Project Manager on specific project requirements, may act as an onsite liaison for remote to site Project Management and deputise on specific tasks in the Project Manager’s absence • Will become proficient with JDE and will perform all project set up entries and tracking as needed, and may also be responsible for marking financial milestones under the guidance of PM • Assist in the preparation and regular review of Standing Operating Procedures relating to own areas of responsibility All Interested candidates please send your resume to anna.chen@recruitexpress.com.sg Anna Chen jiaxin CEI No: R25157621 Recruit Express Pte Ltd EA License: 99C4599