About this role
Key Responsibilities: • Execute customer engagement initiatives across onboarding, retention and customer journey touchpoints • Support campaigns to improve customer retention, cross-sell opportunities and customer value • Develop targeted customer engagement strategies across digital and assisted channels • Analyse campaign and customer data to identify trends and provide recommendations • Monitor key performance indicators and prepare regular reporting updates • Manage leads and opportunities tracking, ensuring smooth coordination and process improvements • Work closely with internal teams to support customer and business initiatives Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted
Also in Customer Success
ANRADUS PTE. LTD.