Customer Service Executive (Part Time)

Job Responsibilities • Handle customer enquiries via phone, email & WhatsApp. • Provide accurate information regarding products, services, quotations, and orders. • Follow up with customers on enquiries, complaints, and service requests. • Maintain good customer relationships and provide excellent after-sales support. • Update customer records and ensure proper documentation filing. • Assist with ad-hoc administrative duties assigned by management. Job Requirements • Minimum SPM. • At least 1 year of customer service or administrative experience preferred. • Goo communication and interpersonal skills. • Proficient in Microsoft Office (Excel, Word, Outlook). • Able to multitask and work in a fast-paced environment. • Responsible, positive attitude, and customer-oriented mindset. • Bilingual in English and Mandarin is an advantage to liaise with Mandarin-speaking customers.