Customer Service Officer @ Art Gallery / Museum

The Opportunity • 9:30am to 7:30pm daily (varies for different locations) • 5 days/week (Including weekends & PH) • Located mainly in Central, near Cityhall, Bugis • Gross up to $2,100 The Job • Front counter duties: admissions, event fees, membership, merchandise sales • Warmly greet and assist visitors in person, on phone, and via email • Promote exhibitions and tours • Manage daily takings and replenish collateral • Oversee cash and cheque collections by security agency • Assist with wayfinding and guide on audio/mobile device usage • Coordinate group visits and conduct inspections • Manage merchandise sales • Proactively collect visitor feedback and compile reports • Handle administrative tasks: guided tour registrations, inquiries • Manage email, phone inquiries, and group visit bookings The Requirements • Strong interpersonal skills, preferably bilingual • Proficient in Microsoft Office, Point of Sale Systems, and digital technologies • Experience in handling various payment modes • Flexible in customer interactions in a front-facing role • Willingness to work on weekends and public holidays Next Step • Send in your resume with code 'MCFNGS' to wa.me/6589070479 (Ziqing) • Then fill in the Museum application form stated in the automated message on Whatsapp EA License No: 91C2918 EA Personnel No: R22105888 EA Personnel Name: Wong Zhi Cheng **Please note that this is a 1 year contract position, subjected to renewal. **We regret to inform that only shortlisted candidates will be notified.