SINOPPEL DEVICE PTE. LTD. is hiring for a Customer Service Officer (Weekday Part Time) internship — a 0-month, on-site Operations role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Front Office, Microsoft Office, Microsoft Excel, Customer Service Operations, and Customer Relationship Management (CRM) are a strong fit.
About this role
Job scope • Welcome customers enquiring about mobile issues • Basic technical troubleshoot for the handphone and explain it to customers • Attend to service customer enquiries promptly and politely • Ensure data entry of keying of customer’s details and mobile details with accuracy • Cooperate closely with technician especially for the handover of mobile handset and customer info Requirements • Minimum 1- 2 years of customer service experience • Able to commit at least 3 to 4 days per week (weekdays) • Good in interpersonal communication and love to interact with customers
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