About this role
Job scope • Welcome customers enquiring about mobile issues • Basic technical troubleshoot for the handphone and explain it to customers • Attend to service customer enquiries promptly and politely • Ensure data entry of keying of customer’s details and mobile details with accuracy • Cooperate closely with technician especially for the handover of mobile handset and customer info Requirements • Minimum 1- 2 years of customer service experience • Able to commit at least 3 to 4 days per week, where weekends is a MUST • Good in interpersonal communication and love to interact with customers
Also in Operations