Customer Service & System Support Assistant

Front-End Customer Service & System Support Assistant (AI & Digital Business Systems). Are you passionate about technology, AI, digital marketing, customer service, and business automation? DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support. It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations. Position: Front-End Customer Service & System Support Assistant Location: Near Tai Seng MRT Job parameters; ✅ AI Agents & AI Employees ✅ CRM & Customer Relationship Management ✅ Business Automation & Workflow Design ✅ Digital Marketing Technologies ✅ Customer Support Operations ✅ Website & Funnel Management ✅ WhatsApp, Email & Social Media Automation ✅ AI-Powered Business Systems ✅ Lead Generation & Customer Engagement Strategies ✅ Business Analytics & Reporting Key Responsibilities: Customer Service & Front-End Support • Respond to customer inquiries via chat, email, and CRM systems • Assist customers with onboarding and account setup • Help troubleshoot common user issues • Maintain excellent customer experience standards System Support • Assist in configuring CRM systems and automations • Test workflows, forms, funnels, websites, and integrations • Support AI Agent and automation deployment projects • Help maintain the knowledge base and support documentation Ideal Candidate We are looking for candidates who are: ✔ Passionate about AI, technology, and digital business ✔ Curious and eager to learn ✔ Strong communicators with excellent interpersonal skills ✔ Detail-oriented and organized ✔ Comfortable using computers and online tools ✔ Able to work independently and collaboratively ✔ Interested in entrepreneurship, marketing, automation, or business technology Preferred Skills • CRM Platforms • Digital Marketing • Social Media Management • Customer Service • Website Management • AI Tools (ChatGPT, Claude, Gemini, etc.) • Basic Technical Troubleshooting Prior experience preferred in software, CRM, sales. Training will be provided. About DIGI5Y™ DIGI5Y™ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem. Apply Now "Learn the technologies shaping the future of business while building real-world experience that employers value."