Desktop Engineer (Exp supporting Microsoft Office 365)

We are looking to hire Ops Support Executive, EUC (Microsoft Office 365). This is a 1 year contract under employment agency payroll. Location: Yio Chu Kang area & deployment to anywhere within Singapore due to hiring needs Salary up to $3070 + Monthly $50 Mobile Allowance Upon end of contract, incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal Transportation Claim with supporting receipts and subject to RO/PM’s approval Job Description • Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels. • Perform troubleshooting for client platform related problems. • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. • Perform service request related to client platforms. • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. • Involve in client platform implementation/upgrade project. • Manage client platform implementation/upgrade project. • Perform on research/evaluation of client platform tools. • Provide systems related technical advice to customers or project team. • Manage client platform management systems. • Manage systems changes through change request process & provide status reports to the relevant parties. • Perform client platform related presales tasks. • Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. • Ensure service level meet requirement. Propose and implement action plan when required. • Established facility management standards/best practices to ensure operation consistency across project/facility management teams. • Responsible for the construction, testing, installation, • operations & facility management of client platforms to meet agreed business needs & service levels. • Perform troubleshooting for client platform related problems. • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. • Perform service request related to client platforms. • Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. • Involve in client platform implementation/upgrade project. • Manage client platform implementation/upgrade project. • Perform on research/evaluation of client platform tools. • Provide systems related technical advice to customers or project team. • Manage client platform management systems. • Manage systems changes through change request process & provide status reports to the relevant parties. • Perform client platform related presales tasks. • Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. • Ensure service level meet requirement. Propose and implement action plan when required. • Established facility management standards/best practices to ensure operation consistency across project/facility management teams. Requirement: • Locals (Required to clear pre-employment check) • Candidates must be willing to be deployed anywhere within Singapore due to hiring needs • 1 - 3 years experience in desktop support • Experience supporting Microsoft Office 365 • Good verbal and written communication skills • Must serve 2 months notice when hired for this project ES Recruitment Pte Ltd (09C4235) Hong Chiew Guat (R1219860)