ADECCO PERSONNEL PTE LTD is hiring for a Digital Ambassador internship — a 12-month, on-site Finance Accounting role based in SCOTTS ROAD, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Excellent Communication Skills, Microsoft Office, Language Skills, Digital Marketing, and Communication Skills are a strong fit.
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About this role
About the Role We are looking for a customer-focused Digital Ambassador to enhance the banking experience by guiding customers toward digital banking solutions. This is a client-facing role ideal for individuals who are tech-savvy and passionate about delivering excellent service while promoting digital adoption. Key Responsibilities Customer Assistance • Assist customers with general banking inquiries, products, and services • Guide customers on using digital banking platforms (mobile app, online banking, ATMs) • Troubleshoot digital issues and escalate when necessary Digital Adoption & Education • Educate customers on digital banking and cashless payment solutions • Support onboarding and setup of digital platforms • Encourage usage of self-service banking tools Product Knowledge • Stay updated on latest banking products and digital features • Recommend suitable digital solutions based on customer needs • Attend training sessions to enhance knowledge Customer Relationship Management • Build strong customer relationships through excellent service • Gather feedback to improve digital services • Identify opportunities to cross-sell or refer relevant products Requirements • Prior customer service experience • Tech-savvy with interest in digital solutions • Strong communication and problem-solving skills • Able to work independently and in a team environment • Experience in banking or financial services is an advantage • Bilingual skills are a plus Next Step • Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com or wa.me/85149149 • Only shortlisted candidates will be contacted Ng Wei Jun EA License No: 91C2918 Personnel Registration Number: R26160702
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