Digital Business Analyst (DBA)

Role Overview The Digital Business Analyst (DBA) drives the end-to-end delivery of digital projects by analysing business needs, shaping solutions, and working with cross-functional teams to deliver outcomes. The role requires strong ownership, the ability to operate in ambiguous environments, and alignment of project delivery to programme and organisational goals. Key Responsibilities Business Analysis & Problem Structuring: - Elicit, analyse, and validate business needs with stakeholders - Frame problem statements and translate them into solution requirements - Develop user stories, functional specifications, and process designs - Use data and stakeholder inputs to generate insights and recommendations Project Delivery & Solutioning: - Own end-to-end delivery (scoping, planning, execution) - Work with cross-functional teams to design and deliver solutions - Manage timelines, resourcing, budget, and risks - Ensure solutions meet requirements - Support deployment, user readiness, and adoption Stakeholder & Team Collaboration: - Build strong relationships across business and technical teams - Facilitate workshops and alignment sessions Continuous Improvement: - Identify issues and recommend improvements - Enhance processes and delivery effectiveness Role Expectations -Minimum 4 years of business analysis experience with focus on digital transformation and system modernisation projects --Independently plan and manage projects with minimal guidance - Operate effectively in ambiguous environments - Deliver high-quality outputs - Align work with programme goals - Adapt to changing priorities and drive outcomes Team & Stakeholder Behaviour -Build strong networks and collaborate effectively - Seek and incorporate feedback - Contribute to team problem-solving - Communicate clearly and manage expectations - Share knowledge and improve team effectiveness Skills & Experience -Strong analytical and problem-solving skills - Experience in business analysis or digital delivery - Strong stakeholder management skills