Digital Operations & Analytics Specialist (City Hall)

Contract Duration: 3 months | Location: City Hall | Salary : Monthly Rated (TBA) Working Hours: • Mon – Thu: 8.30am to 6.00pm  • Fri:8.30am to 5.30pm Job Scope: Digital Operations Management: • Execute daily website content uploads, updates, and maintenance including event listings, meta data management, and digital record processing • Process content update requests from internal teams and external stakeholders efficiently • Coordinate event approval workflows ensuring compliance with established criteria and standards • Conduct comprehensive quality assurance checks on all files and content before publication • Monitor published content for accuracy, consistency, and currency of information Analytics and Performance Reporting: • Extract and compile key performance metrics for weekly target performance reports with accurate data delivery to stakeholders • Support trend analysis to identify patterns and insights from performance datasets • Collaborate with marketing teams to put together reports for campaign performance and funnel analysis. Requirements: • Basic data analytics capabilities with demonstrated ability to interpret charts, extract insights from numerical data, and identify performance trends • Proficiency in spreadsheet software (Excel, Google Sheets) and CSV file management • Strong written and verbal communication skills for effective stakeholder coordination • Meticulous attention to detail for quality assurance and data accuracy • Adaptability and learning agility to master new digital tools and evolving requirements • Problem-solving skills for troubleshooting content and data inconsistencies Desirable Skills: • Experience with web analytics tools and digital campaign performance tracking • Knowledge of data extraction methodologies and automated report compilation • Understanding of digital marketing funnel analysis and conversion metrics • Familiarity with content management systems and website maintenance protocols EA License No.: 96C4864 Reg. No.: R26161270 JOEY TAY YI TING