Discipline Support Officer (DSO)

Job ObjectiveThe Discipline Support Officer will deploy a firm yet respectful approach to complement and support the school's Student Management (SM) team. The primary goals are to strengthen daily campus discipline, enhance the timeliness of disciplinary follow-ups, and promote a care-based, restorative culture that strengthens Teacher-Student Relationships (TSR). Key Responsibilities1. Campus Supervision & Discipline Prevention• Serve as a visible adult presence in high-movement areas and conduct systematic patrols during recess, lunch breaks, and lesson transitions. • Maintain a supervisory presence in the canteen and Indoor Sports Hall during daily recess periods. • Support proactive discipline strategies and assist in simple peer reconciliation or mediation where appropriate. 2. Latecoming Monitoring & Data Management• Manage latecomer data and the school's Detention list. • Collect mobile phones and record latecomers arriving after 8:00 AM (Tuesdays to Fridays) or 9:00 AM (Mondays). • Collate and manage all discipline-related documentation, including latecoming records and student statements. 3. Investigative & Case Support• Assist the school team in conducting preliminary investigations and fact-finding interviews. • Obtain formal student and witness statements when required. • Compile evidence and prepare structured incident reports for submission to Key Personnel. 4. Detention & In-House Suspension Support• Supervise structured detention sessions, ensuring attendance and behavior records are maintained. • Establish a structured environment for suspended students to ensure learning continuity during their suspension. • Coordinate and guide students through structured reflection and restorative activities to ensure detention tasks are meaningful and developmental. Requirements & QualificationsWorking Experience• Preferred Background: Ideally possesses a uniformed service background (e.g., Singapore Police Force, Singapore Prison Service, or equivalent). • Years of Experience: Preferably more than 10 years of experience. • Specialized Experience: Prior involvement in youth-related case investigations, behavioral support, and restorative work is highly advantageous. Core Competencies & Skills• Behavioral Intervention: Exceptional skills in conflict management, de-escalation, and calm, proportionate behavioral intervention. • Administrative Skills: Accurate incident observation, documentation, and record management. Proficient in basic data entry (organizing and updating Excel spreadsheets). • Communication: Strong communication and interpersonal skills to build rapport with students while upholding school expectations. Disposition & Professional Ethics• Restorative Approach: Fully aligned with a care-based, restorative approach to discipline and a genuine belief in student growth. • Professional Character: Demonstrates empathy, compassion, professional maturity, reliability, and deep respect for student dignity. • Upholding Standards: Strict commitment to confidentiality, discretion, procedural fairness, and professional conduct in all interactions. Working Hours & Schedule• Days: Mondays to Fridays. • Hours: 8:00 AM to 5:00 PM (Inclusive of a 1-hour unpaid lunch break; 8 working hours per day). • Exceptions: Service is generally not required on Saturdays, Sundays, and gazetted public/school holidays. • Note: The school may adjust the work schedule to support special events, with notifications given at least two weeks in advance.