Engagement Associate (Survey, Public Sector) - Contract

We are seeking motivated and detail-oriented incumbent to join our team as Field Survey Specialist. This is an entry-level role ideal for individuals looking to gain hands-on experience in data collection, customer interaction, and research operations. You will play a key role in supporting survey execution, ensuring data accuracy, and achieving project targets. Working days and hours : 5 days work week across Monday to Sunday (based on roster - example : 11am - 8pm OR 12pm - 9pm , including weekend) Key Responsibilities • Assist respondents in completing surveys via online platforms, phone calls, or face-to-face interactions. • Accurately collect and input survey data into designated systems, ensuring completeness and data integrity. • Conduct field visits when required to engage respondents who are unreachable through remote channels. • Update survey progress, call outcomes, and respondent status daily using tracking tools (e.g., Excel). • Follow up with assigned respondents and maintain clear, detailed case notes for each interaction. • Identify and resolve incomplete or inconsistent survey responses (data cleaning). • Handle respondent queries or objections professionally, encouraging participation in surveys. • Work collaboratively with team members to meet daily and overall survey targets. • Prepare and submit accurate daily activity and productivity reports. • Adhere strictly to Standard Operating Procedures (SOPs) and compliance guidelines. • Maintain confidentiality and handle sensitive information with care. Requirements • Bachelor’s Degree in Business, Marketing, Social Sciences, or related disciplines. • No prior experience required; internships or project work involving research, data collection, or customer interaction will be an advantage. Skills & Competencies: • Good verbal and written communication skills. • Strong interpersonal skills with a customer-focused mindset. • Basic proficiency in Microsoft Office (Excel, Word). • Attention to detail and accuracy in data entry. • Ability to work independently as well as in a team environment. • Good time management and organizational skills. • Positive attitude, resilience, and willingness to learn. Other Requirements • Willingness to conduct fieldwork when required. • Flexible to work on weekends or extended hours based on project needs. • Comfortable handling repetitive tasks and interacting with diverse respondents. Interested candidate please click"APPLY" to begin your job search journey and submit your CV directlythrough the official PERSOL job application platform - GO Mobile. We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an dataprotection@persolapac.com) to let us know. Please feel free to contact us if you have any queries PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)