Events & Front-of-House Executive | Perm | Up to $4800 #NKA

Location: Buona Vista Working Hours: Mon - Fri 9 - 6 (Need to attend events if its on weekends or PH - OIL will be given) Salary: Up to $4800 Job Responsibilities: • Maintain high standards of client servicing and patron experience. • Oversee event operations, including planning and casual staff management. • Prepare cost estimates for potential hirers. • Plan and customize manpower deployment for events. • Planning of event logistics allocation, liaising with other departments as needed. • Prepare event-related documentation and coordinate operational execution. • Recruit, train, and manage FOH casual staff, including conducting event briefings. • Develop usher training materials and conduct annual training sessions. • Coordinate with official caterers to ensure seamless execution of catering set-ups. • Assist in developing and managing outsourcing contracts. • Serve as the liaison for ticketing matters with appointed ticketing agents. • Support ticket sales inquiries and refund requests. • Generate daily ticket sales reports and other finance-related reports for events. • Assist in managing and updating the website and social media platforms. • Monitor and manage the departmental budget. • Handle procurement of departmental items. • Address feedback from patrons and hirers professionally. • Assist in managing guided tour bookings and conducting tours. • Contribute to the development of departmental policies and procedures. • Work on ad-hoc projects and tasks as assigned by the department head. Job Requirements: • Minimum Diploma or higher in Events Management, Marketing, or a related discipline. • 3-5 years of relevant experience in venue operations, front-of house, or customer service. • Proficiency in Microsoft Office applications. • Strong customer service, interpersonal, and communication skills. • Ability to lead and manage a team of casual staff. • Willingness to work irregular hours, including shifts, weekends, and public holidays. Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd