About this role
A dynamic and friendly language centre based in Novena is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers. Role: • Handle clients inquiries (walk-in, phone, email...) • Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations) • Welcome students and parents • Prepare classrooms between lessons Requirements: • 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school • Good presentation and customer-oriented • Comfortable with clients face to face and over the phone • Dynamic, self-driven, professional and reliable • Proficient with Office, email