About this role
Counter’s Operation● Operate the Point-Of-Sale (POS) system and ensure all transactions are processed accurately (training will be provided). ● Collect payments and issue receipts in a timely and accurate manner ● Apply the correct pricing structure, including off-peak, standard, athlete, diamond table, and tournament rates DailyOperations● Perform daily opening and closing of the National Training Centre and premises ● Maintain accurate records of new member registrations in the system ● Monitor and record athletes’ training hours, ensuring proper attendance documentation, including signed receipts and attendance sheets for NTC training Customer Service & Administration● Manage customer enquiries via phone and email, including bookings, amendments, and cancellations ● Maintain accurate and up-to-date records of customer information and bookings ● Administer locker bookings, including tracking usage, processing renewals, and following up on membership and locker fee payments ● Handle products and ensure proper documentation of inventory and sales transactions EquipmentManagement● Ensure sufficient quantities of pool, snooker, and billiard ball sets are maintained ● Oversee the proper care, cleaning, and return of all equipment, including balls and cues Cleaning& Maintenance● Carry out daily cleaning and disinfection of the entire premises at the start of operations ● Clean and disinfect tables after each use and ensure the area is free of rubbish ● Maintain the cleanliness of equipment, including balls and cues ● Perform general housekeeping duties such as waste disposal, vacuuming, and cleaning of furniture and whiteboards ● Monitor and maintain the cleanliness of common areas, including toilets and corridors OperationsAssistance● Assist the Operations Executive and Centre Manager with daily operational matters of the premises ● Ensure smooth vehicle movement with no obstruction at the carpark ● Manage carpark ingress where required ● Manage vehicle ingress and egress where required ● Manage all administration processes as well as any other duties assigned by the Operations Executive and the Centre Manager Requirements • Able to work night shift, weekends • Able to read and write English • Able to communicate in English • Have basic IT skills
Required
Also in Operations
BGC GROUP PTE. LTD.
MINERVA WORKS PRIVATE LIMITED
LAM'S (SINGAPORE) CULINARY ENTERPRISE PTE. LTD.