Guest Experience Officer [Changi Airport]

Join us and create unforgettable experiences for travelers and visitors from around the world. If you enjoy connecting with people and have a passion for hospitality, this is your chance to shine in an exciting, dynamic environment. Additional Information: • Better work life balance! • 6 hours / 12 hours rotating shifts • Work Location: Jewel Changi Airport Job Scope: • Welcome and assist guests upon arrival at the lounge • Ensure a seamless check-in and check-out experience for all guests • Provide information about lounge facilities, services, and promotions • Serve food and beverages while maintaining high standards of hygiene and presentation • Monitor lounge environment to ensure cleanliness, comfort, and safety • Handle guest inquiries, requests, and concerns promptly and professionally • Maintain accurate records of guest visits and facility usage • Collaborate with team members to ensure smooth daily operations • Uphold brand standards and deliver exceptional customer service at all times Job Requirements: • Minimum GCE ‘N’ Levels • Minimum 1 to 2 years of hospitality or customer service experience • Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment We regret to inform, only shortlisted candidates shall be contacted. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi