RECRUIT EXPRESS PTE LTD is hiring for a (Healthcare) Senior Manager / Manager - Business Office Operations #HTJ internship — a 12-month, on-site Consulting role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in bill approvals, Healthcare Industry, service standards, Microsoft Excel, and Medical Billing are a strong fit.
About this role
Key Responsibilities • Lead the full bill adjustment process: review, validate documents and correct bill discrepancies in the system, and ensure accuracy and timelines • Manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards • Handle escalated cases and ensure prompt effective resolution • Identify process gaps, improve, and streamline processes to enhance patients’ satisfaction and experience • Collaborate with internal departments / teams to ensure compliance to billing policies, governance requirements, and service-level agreements Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg Consultant: Jalene Tan (R26160390) Recruit Express Pte Ltd (99C4599)
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