About this role
Salary: up to $3000 Duration: 3 months extendable Working Days & Hours: Mon-Fri Office Hours Location: One North Job Description: • Support HR-related inquiries received from employees, line managers or other stakeholders via Ask HRSC (FormSG). • Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA. • Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot. • Manage and optimize the HR Support Centre knowledge database, ensuring its content remains accurate and up-to-date. • Participate in activities to promote the services of HR Support Centre, such as the design of eDMs and posters. • Support HR Operations by managing diverse administrative tasks, including but not limited to: o Liaising with vendors to follow up on background screening reports for candidates o Responding to reference check requests for former employees o Preparing certificates of employment for employees, based on specific request types o Executing other HR-related administrative duties as assigned • Prepare regular and adhoc reports for management analysis. Identify areas for improvement and contribute to developing solutions that enhance productivity, work quality, and service delivery in HR support processes. Any other duties deemed reasonable and necessary by the business. Job Requirements: Min Diploma in Human Resources or similar w min relevant HR internship experience Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg Ally Audrey Lok Xin Woon Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R21102307 allylok@recruitexpress.com.sg
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