About this role
Job Description: - Engage customers warmly and professionally to ensure a positive experience - Respond promptly and professionally to customer questions and appointment requests via phone and email - Tactfully escalate problems and work with internal/external departments for quick resolution - Other ad-hoc duties Job Requirement: - Minimum N/O/A Level/NITEC/Diploma in any field - Minimum 1 year of experience as a customer service officer in a call centre will be preferred - Excellent communication skills and telephone etiquette - IT savvy, good typing and active listening skills - Strong team player and able to work in a fast-paced environment - Office hours, 5.5 days All qualified applicants, please send in your resume to: medicalhealth@recruitexpress.com.sg Tricia Celestine Goh (R1981653) Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
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