Intern, Global Road IT Business Applications APAC

Job Description ·      Assist in monitoring and maintaining TMS applications to ensure system stability and performance. ·      Support troubleshooting of technical issues related to TMS integrations, user access, and data flows. ·      Document system processes, workflows, and user guides to improve knowledge sharing. ·      Collaborate with IT and business teams to gather requirements for enhancements or new features. ·      Perform data validation and quality checks to ensure accuracy in transportation-related reporting. ·      Participate in testing and deployment of system updates, patches, and new functionalities. ·      Provide first-level support to end-users, escalating issues as needed. ·    Contribute to continuous improvement initiatives by identifying opportunities for automation and efficiency. Skills and Qualifications Required ·       Currently pursuing a degree/diploma in Information Technology, Computer Science, or related field. ·       Basic understanding of enterprise systems, databases, and system integrations. ·       Familiarity with transportation/logistics concepts is an advantage. ·       Strong analytical and problem-solving skills with attention to detail. ·       Proficiency in Microsoft OfficeSuite (Excel, Word, PowerPoint); knowledge of SQL or reporting tools is a plus. ·      Good communication skills and ability to work collaboratively in a team environment. ·   Eagerness to learn, adapt, and contribute to adynamic IT ecosystem.