IT Business Analyst

Key responsibilities include: • Review product specification, functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements. • Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders. • Ensuring risk and compliance standards are followed for every changes. • Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document. • Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements. • Access the feasibility, benefits and risks of new IT solutions; recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards. • Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation. • Prepare user guide and conducts training to operational users on any new deployment. Qualifications & Competencies: • Diploma in Information Technology or Business Information Systems • Minimum 3 years of working experience in business analysis and user acceptance testing in insurance domain. • Candidates with working experience in Insurance operations and processing can be considered. • Business Analysis skill in delivering business requirement process. • Project management skill in executing and managing user acceptance testing and planning. • Savvy in the application of latest technology. • Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains. • Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work. • Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills. • Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.