IT Functional Analyst #IJF

Responsibilities • Collaborate with Product Owners, Software Architects, Developers, Project Managers, and customers to define product roadmaps, enhancements, and change requests Participate in requirements gathering, business analysis, feasibility studies, functional design, testing, user acceptance testing (UAT), and implementation activities • Translate business requirements into functional specifications, user stories, workflows, wireframes, and test cases • Work closely with development teams throughout the software development lifecycle to ensure solutions meet business and user needs • Conduct business and technical impact assessments for enhancements and modifications to existing SaaS and enterprise applications • Facilitate workshops, discussions, and training sessions with customers and end users • Support troubleshooting, root-cause analysis, and resolution of application and system issues • Contribute to innovation initiatives, pilot projects, proof-of-concepts (e.g. AI) and new product development efforts • Collaborate with cross-functional teams including Project Management, Customer Success, and Technical Support to ensure successful product delivery and adoption • Any other ad hoc duties as assigned by supervisor Requirements • Bachelor's Degree, Postgraduate Diploma, or equivalent qualification in any discipline • At least 3 years of relevant experience in roles such as Functional Analyst, Business Analyst, System Analyst, Product Analyst, Product Owner, Functional Consultant, IT Analyst, or similar • Strong analytical and problem-solving abilities with a passion for understanding user needs and designing practical solutions • Excellent communication, presentation, and stakeholder management skills • Ability to engage effectively with diverse stakeholders, including healthcare professionals, administrators, and technical teams • Strong interest in software products, SaaS platforms, healthcare technology, or digital transformation initiatives • Familiarity with Software Development Life Cycle (SDLC), Agile, Scrum, or related methodologies will be an advantage Interested applicants, please Email , and look for Jensen Fang Lifa Recruit Express Pte Ltd EA License No. 99C4599 EA Personnel Registration Number: R2197080 We regret that only shortlisted candidates will be contacted.