About this role
5 day work week ( Monday to Friday ) Location : near MRT station IT Infra Engineer (Unified Endpoint Management) IT Infra Engineer Unified Endpoint Management Role OverviewWe are looking for a skilled IT Infra Engineer to join a large-scale programme managing technology infrastructure across hundreds of schools in Singapore. You will be responsible for designing, deploying, and maintaining a multi-platform device environment that supports tens of thousands of users. Key ResponsibilitiesDevice Management• Manage and maintain devices across multiple operating systems (Windows, macOS, iOS, Chrome OS, Android) from a centralised platform. • Set up automated device enrolment and provisioning workflows to reduce manual effort. • Oversee device lifecycle from procurement and set up through to decommissioning. Security & Compliance• Implement and maintain security policies and compliance frameworks for all managed devices. • Monitor device health and identify potential security issues across the environment. • Transition legacy configurations to modern, cloud-based security standards. Automation & Reporting• Build and maintain automated workflows and scripts to streamline repetitive tasks. • Develop dashboards and reports to monitor service health and device performance. • Create self-service tools to empower end users and reduce helpdesk dependency. Stakeholder & Operations• Engage with internal and external stakeholders to understand requirements and deliver appropriate solutions. • Support day-to-day operations and collaborate with other teams to ensure service continuity. • Manage vendor relationships and assist with budget planning for relevant initiatives. What We Are Looking For• Proven experience managing a large fleet of endpoints across multiple operating systems. • Familiarity with cloud-based device management platforms and related security tools. • Proficiency in scripting and automation to improve operational efficiency. • Experience working in education or shared-device environments is an advantage. • Relevant certifications in endpoint management or related disciplines are preferred. • Strong communication skills with the ability to work with both technical and non-technical stakeholders. • Self-motivated team player with good organisational and problem-solving abilities. • Experience in contract and vendor management.
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