IT ONSITE LEVEL 1 SUPPORT ENGINEER

AEPS ASIA is a dynamic and innovative organization dedicated to providing top-notch IT solutions and support. We are currently seeking a motivated and skilled IT Onsite Engineer to join our team on a 12-month contract basis. This role requires a hands-on professional who can thrive in a fast-paced environment and deliver exceptional technical support to our clients. • Provide onsite technical support and troubleshooting for hardware, software, and network issues. • Install, configure, and maintain IT equipment, including desktops, laptops, printers, and other peripherals. • Perform routine maintenance and updates to ensure optimal performance of IT systems. • Assist in the deployment and implementation of new IT projects and initiatives. • Collaborate with the IT team to resolve complex technical issues and provide effective solutions. • Document and maintain accurate records of all service requests, incidents, and resolutions. • Ensure compliance with company policies, procedures, and security standards. • Provide user training and support as needed.